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정부부처 내 신뢰와 공정성이 공무원의 조직몰입에 미치는 영향 연구 : 세대별 팀제문화 인식 차이를 중심으로
이혜림 ( Healyim Lee ),이효주 ( Hyojoo Lee ),박성민 ( Sungmin Park ) 연세대학교 사회과학연구소 2018 사회과학논집 Vol.49 No.2
This study aims to analyze the effects of supervisor trust, co-worker trust, and perceived procedural justice on Korean public officials’ organizational commitment. It also examined the moderating effects of the perception of team-based culture on the link between interpersonal trust and organizational trust. Studies related to this subject had limitations in that they did not explore the relationships among different types of trusts because interpersonal trust and organizational trust were analyzed at the same level. Based on these limitations, this study set up a research model taking organizational trust as the mediating variable. It played the role of outcome variable for supervisor trust, co-worker trust, and procedural fairness; it also acted as the antecedent of organizational commitment. In addition, this study determined whether there were generation gap differences between in their 20s and 30s and 40s and 50s to identify team-based culture and its moderating effects so that the requirements for differentiated approaches could be suggested. The data for the research model comprised survey responses collected from 505 officials in 15 government ministries. The structural equation modeling (SEM) analysis results showed that perceived procedural justice and co-worker trust had positive (+) effects on organizational trust; meanwhile, supervisor trust had no effect on organizational commitment. Interestingly, the study revealed that there were differences in the perception levels among the different generation groups regarding team-based culture. Based on this empirical analysis, this paper discussed these findings’ implications for enhancing the organizational commitment of Korean public officials.
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