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        베트남 소비자의 모바일 결제 이용의도에 관한 연구: 혁신성과 불확실성 회피성향의 영향 분석

        응웬티꾹 ( Nguyen Thi Cuc ),표민찬 ( Pyo Minchan ) 한국외국어대학교 동남아연구소 2021 東南亞硏究 Vol.31 No.2

        This study examined the effect of consumer innovativeness and perceived risk on the intention to use mobile payment. In addition, this study also investigated the moderating effect of uncertainty avoidance on consumer’s intention of mobile payment. The empirical results are as follows: First, the consumer innovativeness has a positive effect on the intention to use mobile payment, while a negative effect on perceived risk related to mobile payment. In addition, perceived risk negatively affects the intention to use mobile payment. It was confirmed that consumer innovativeness not only directly affects the intention to use mobile payments, but also indirectly affects the intention to use via the mediation of perceived risk. Second, the uncertainty avoidance shows the moderating effect between consumers’ innovativeness and the intention to use mobile payment service, and between perceived risk and the intention to use. In the case of consumers with low uncertainty avoid, it was found that consumer innovativeness has a higher influence on the intention to use mobile payments. Additionally, consumers with a low tendency to avoid uncertainty are not sensitive to the risks associated with mobile payments, so the perceived risk has a lower influence on the intention to use mobile payment.

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