숙박 앱에서 온라인 리뷰품질이 구매결정에 미치는 영향

김용순,서헌 (사)한국관광레저학회 2022 관광레저연구 Vol.34 No.4

The purpose of this study is to examine the casual relationships among quality of online reviews, perceived value, perceived risk, and purchase decisions. Many consumers consult online reviews before making travel arrangements. Due to the experiential nature of travel-related products, online reviews have become an increasingly popular information source in travel planning and have a profound effect on consumers’ buying decisions, particularly in Lodging booking. This study employed a questionnaire survey to test the hypotheses. In order to empirically analyze this, based on the survey responses of 274 consumers, we analyzed the data using SPSS 24.0 and AMOS 21.0. The results of this study are as follows. First, quality of online reviews was positively related to perceived value and purchase decisions. Second, perceived value was positively related to purchase decisions. Third, quality of online reviews was negatively related to perceived risk. Fourth, one of the significant finding was that the link between quality of online reviews and purchase decisions mediated by a singular mediator of perceived value. Finally, the summary, implications and limitations of the results with the future tasks were suggested.

우리나라 觀光團地의 開發과 問題點에 關한 硏究

金容淳,李承炯 진주여자전문대학 1987 論文集 Vol.9 No.-

"Tourist-Complexe" may put definition on the concept of area which is done function arrangement of all sorts of facilities intensively within the limits of fixed area to develop tourist resort scientifically and rationally as tourist-complexe is more definite concept than tourist resort, providing that tourist resort is tourism object (tourism resources and convenience facilities) to satisfy tourist's desire which is comparatively massed area. The development of tourist-complexe has a meaning from the point of view of efficient using of a territory including natural scene, protection and application of cultural assets, proper arrangement and security of recreation space as well as promoting healthy recreation activity of the people. In special, tourist-complex has a positive meaning when it's corresponded with social benefit adopting the productive proper developing plan. This study has described synthetically revealed all problems of tourist-complex development in Korea up to date. As the result of that, 1. In the legislation aspect, it has needed to reform, to supplement the law in view of desiring increase of tourist activity of the people and changing increase of tourist activity of the people and changing of policy for publie welfare society by the government. 2. In the main body of development aspect, has regarded it as only making the play of guidance and the supervisory office with system of leading to spontaneours participation of civilian with a maximum making the main body government. 3. In the investment aspect, it is proper that leade to be more economical efficiency investment through the benefits of tax system or financial support enlarging the civilian investment. 4. In the enforcement aspect, it needed a system to protect vested rights of concerned persons, to investigate effect upon environment of near region as well as ecosystem in advance. Also studied the motive and process of development, political, and social back ground of Kyong-Joo, Che-Joo Choong-Moon, Choong-Moo, Do-Nam, and Nam-Won Tourist-Complex which are developing under named tourist-complex by the Ministry of Transportation. In conclusion, above results of study are not whole problems of tourist-complexes in Korea. They are able to have a significance when they have a suggestion meaning and it required to study hard about the study of a continued actual proof and estimation in accordance with a method of study of conditions of location in tourism geography.

朝鮮小作問題と其の解決案(一) : 我等に三つの要望

金容舜 朝鮮思想通信社 1929 朝鮮思想通信 Vol.- No.847

일 대학병원 직원의 컴퓨터 사용에 대한 심리적 영향 요인 분석

김용순,박지원,조훈 아주대학교 의과학연구소 1996 아주의학 Vol.1 No.1

A survey of user experience of a hospital computer system was analyzed. Experience with computerized hospital information system implemented at A University hospital was investigated to evaluate user satisfaction, expectation and recognition with computer system among doctors, nurses and other hospital personnel. The purpose of this study is to Find a better way to use computers in hospital in order to improve clinical care and patient management. The survey analysis shows user satisfaction to range from 2.40 to 2.96 on a five point scale. The ability to use the system is 2.98 - 3.13, and job applicability index is 2.82∼3.13 on the same five point scale. Hospital employees in general show in favor of computer but the performance was about average according to the analysis. Doctor's performance was expected to be critical, yet found to be unsatisfactory relative to their primary role in the hospital. Therefore, collaborative development of a computer information system may facilitate the task of implementing hospital computerization within a short period of time. The study concludes that only systematic user training and education in using computers can improve computerized information management for patient care. In addition, interdepartmental collaboration is important to facilitate integration of hospital information system.

Huckleberry Finn에 나타난 旅行 Motive에 關한 考察

金容淳 진주여자전문대학 1991 論文集 Vol.14 No.-

Mark Twain's the Adventure of Hucklebery Finn is the story of a journey. So I wanted to study the travel motive, image of this work. Huckleberry Finn tells a story about real human figures, it is the suggestion that river journey can have a reality, that it can be a journey of natural human life. Twain also suggests that the human individual is a more automation without choice as to birth or as to any impulse or thought or action. The next, appeared as a strong hatred of hypocricy, and resistance to the injustice and absurdity of society and also a call for the recovery of the original nature of man. In this meaning, it can reach the conclusions that the travel motive through the Adventure of Huckleberry Finn is nostalgia toward the natural human by the hero, Huck and creation of natural human, the next is a escape from hatred against civilization, civilized people, the travel image appeared as a life's journey which was symbolized by Mississippi river.

觀光과 環境保全에 關한 硏究

金容淳 진주여자전문대학 1992 論文集 Vol.15 No.-

The purpose of this study is to discribe the impact of tourism on environmental conservation. Ascessing the impact of tourism on environment is notoriously difficult, and is often hindered by emotional factors or considerations of private interest. Further, data on tourist internal movements and impact itself is scarce. But the discription of this thesis is to explain natural environment and the impact of tourist and tourism developments. As a result, circusmstance is various so widely that general conclusions about the relationship of tourism and conservation are in limitted value. And then, the environmental impact of tourism must be perspective. So, conservation for natural enviroment must approach the focuse of problems by the systemetic and holistic method.

호텔從事員 서비스敎育에 관한 理論的 硏究

金容淳 진주여자전문대학 1993 論文集 Vol.16 No.-

As the economical importance of service industry is escalating with the rapid development of Korean economy, the tendency to serve the economy has been intensified. Also, the future society is expected to become an off-industrialization society as the new society, with the value creation center, is changed from tangibles to intangibles. One of the biggest features apperaing to us in the process of this change is the service phenomena in economy. Currently, the modern hotel business is tending towards the large-scale internationalization. And the tourism industry is pursuing development as a new grand enterprise effective in culture, economy and society by contributing to national economic development caused by the the national income growth as well as the improvement of the balance of international payment. The hotel business, which forms the main axis of the tourism industry, especially requires vast expert knowledge and is also an enterprise tremendously dependant on man power. The main hotel business package consists of quest rooms and the food & beverage department. However, it also needs additional goods and services. It has become time for us to make an effort for edveloping projects and effective management of reasonable service evaluation, supervision, as well as employee deucation, which contributes to the growth of competitiveness and development of hotels with new recognition and interest in the hotel business. Service management is a total management process related to all kinds of activity which its objective is to satisfy patrons desires and expectations through service. Since patrons are the business in service industry, every direction of policy should be directed toward patrons and also begin and end with them. Seeing from the characteristics of hotel business, the focal point of this research lies in presenting a system of education training for hotel employees order to provide effective service.

최근 5년간의 국내·외 표준 진료 지침서(Critical Pathway) 연구논문분석 : 1995년~1999년 From 1995 to 1999

김용순,박지원,김기연 한국의료QA학회 2000 한국의료질향상학회지 Vol.7 No.2

Background : Emphasis in healthcare during the 1990s has been to provide both optimal wellness and function with quality in a cost-effective manner. Critical pathway was developed to meet the need to guide clients along the continunm of care and to achieve continuity of care. The purpose of this study is to review and analyze artides related to the critical pathway that had developed and applied in Korea and abroad from 1995 to 1999. Methods : Total 39 studies were analyzed in terms of group of application, need of development, horizontal axis: time frame, vertical axis : items of care, task force team. identification of preliminary critical pathway, validation of preliminary critical pathway, types of final critical pathway, a person who coordinates and effects on critical pathway. Results : In the aspect of group of application, there were various diseases in the overseas than in Korea. In domestic and overseas, the horizontal axis included mainly the time from the start of hospitalization to discharge and vertical axis of the critical pathway included commonly the following nine items : tests, diet, medications, consultations, activity, assessments, treatments, education. discharge planning. Preliminary critical pathway was mainly drawn up through chart review in both. Types of final critical pathway were mostly for medical team use in Korea and were for medical team and patient use in abroad. A person who coordinates critical pathway was mostly nurse in abroad. There was positive effects on critical pathway in both. Conclusion : Staff education and information about critical pathway are needed to use it effectively.

환자호소에 대한 해결시간 단축을 위한 기초조사연구

김용순,박지원,박연옥 한국의료QA학회 1997 한국의료질향상학회지 Vol.4 No.1

Background : An important issue in health care today is in trying to center service around the hospitalized patient. There is a "kindness Movement" developing now. Where in the focus of Health Care is being changed from simply treating the basic physical needs of the patient with sophisticated technology. to keeping emotional well being healthy with more humane and attentive treatment. In our attempt to reach the goal of a completely satisfied patient, we undertook a study of the common complaints of patients, and the subsequent nature of the interventions. Method : The study was carried out in two stages, first the patients made known their complaints by filling out questionnaires, then we collected data on the attempts to alleviate the complaints. The questionnaire provided 19 different complaints, which were then analysed for such variables as content, source of complaint, persons treating the complaint, and length of time and method used to solve the complaint. Result : 1. The Chief complaints made by patients(99.1%) were of physical discomfort, such as pain, nausea, vomiting, indigestion, diarrhea and constipation. 2. The complaints were vioced primarily by either a member of the patient's family, or by the patients themselves(78.4%). 3. The complaints were intervened by nurses alone(53.5%), physicians alone(25.5%), or by nurses and physicians together(19.25%). 4. The method by which the complaints were resolved included the utilization of prescriptions(55.7%), turther explanation and education (25.5%) and notification after treatment(13.2%). 5. Most complaints were voiced during the dayshift (42.6%, 7:00~15:00), followed by the evening shift(36.0%, 15:00~22:00) ;and then the nightshift(21.3%, 22:00~07:00). 6. The time required for successful resolution of the patient's problems varied from 10~88.9mi, according to the nature of the complaint. Conclusion : Hopefully by knowing beforehand the nature of both complaint and intervention, we can anticiapte problems and shorten reaction time, in order to provide for a more satisfied patient.

요양보호 교육생의 노인에 대한 지식과 태도

김용순,박지원,박형란,Kim, Yong-Soon,Park, Jee-Won,Park, Hyung-Ran 한국가정간호학회 2009 가정간호학회지 Vol.16 No.1

Purpose: This study examined caregiver trainees' knowledge and attitude toward the elderly. Method: This descriptive study was conducted with a convenient sample of 119 trainees in a long-term caregiver education program at one university. Following completion of a self-reported questionnaire, knowledge and attitude were measured using FAQ1(Palmore, 1998) and a 20-item semantic differential scale(Sanders et al., 1984). The data were analyzed using descriptive analysis, t-test, ANOVA, and Pearson correlation analysis by SPSS version 12.0. Results: The mean score of respondents' knowledge and attitude toward the elderly was $13.51{\pm}2.77$ out of 25 and $81.71{\pm}20.10$ out of 100, respectively. Caregiver trainees' education level and age influenced their knowledge and attitude, respectively, toward the elderly. Conclusion: Caregiver training for the elderly should involve a well-designed education program and continuous teaching that takes into account trainee education and age.