주택재개발·재건축사업의 개선방안에 관한 법적 연구

김동근 崇實大學校 2012 국내박사

국문초록 주택재개발·재건축사업의 개선방안에 관한 법적 연구 법 학 과 김동근 지도교수 채우석 주택재개발․재건축사업의 본래 목적은 주거환경이 열악하고 정비기반시설이 불량한 지역을 개량하여 주택재개발사업이 완료된 후에도 지역을 구성하는 주민들이 보다 개선된 환경 내에서 거주할 수 있도록 하는 것이다. 그럴 때야 비로소 재개발지역 주민들의 주거권 및 생존권 등이 보장되었다고 볼 수 있고 재개발의 정당성이 확보되었다고 볼 수 있기 때문이다. 이를 위하여 2003. 7. 1. 기존의 도시재개발법, 도시저소득주민의 주거환경 개선을 위한 임시조치법, 주택건설촉진법 등으로 산재돼 운영되던 재개발․재건축사업이 도시 및 주거환경정비법으로 통합되어 효율적으로 추진할 수 있게 되었고, 본격적으로 민간위주의 주택재개발․재건축이 활발히 시작될 수 있게 되었다. 그러면서 민간위주의 주택재개발․재건축시 발생하는 전문성 부족을 보완하기 위하여 정비사업을 위탁받거나 자문할 수 있는 정비사업전문관리업자제도를 도입하여 조합의 비전문성을 보완하고 효율적인 사업추진을 도모하였다. 그러나 주택재개발․재건축에 대한 경험이 미비한 상태에서 정비사업전문관리업체들이 우후죽순처럼 생겨나 난립하다보니 그에 따라 나타난 전문성부족은 물론 제도의 본래의 취지에서도 벗어나 각종 이권에 개입하는 등의 부작용이 발생하였다. 이 때문에 현재 시행중인 대부분의 정비사업은 조합의 비전문성과 경험부족, 조합장 등 조합임원의 각종 이권개입, 이를 보조하여야할 정비사업전문관리업체의 각종 이권 개입 등에 따른 부작용 등으로 인한 사업비의 과다지출, 조합 및 조합임원 등을 상대로 한 각종 소송에 휘말리는 등의 여러 문제점들을 야기하고 있다. 이는 결국 조합원의 분담금 증가를 초래하고 됐고, 이로 인한 대부분의 사업장들이 진통을 겪고 있는 실정이다. 그러한 영향으로 실제 정비사업구역에 거주하던 원주민들이 정비사업과정에서 추가부담금, 주거비상승 등의 이유로 어쩔 수 없이 정든 삶의 터전을 떠나게 되어 그들의 정착률 또한 저조하게 되자 정비사업 본연의 목적과 명분을 잃고 있다는 지적도 많다. 이렇듯 주택재개발·재건축과 관련하여서는 과거나 지금이나 많은 비리나 분쟁 등 각종 문제들이 끊이지 않고 발생하고 있고 그 유형 또한 매우 다채로운 형국이다. 문제는 지난 수십년간 이와 같은 분쟁이 반복되어 왔지만 여전히 개선되지 아니하고 나타나고 있다는 것이고, 이러한 분쟁을 수동적으로 지켜만 봐서는 정비사업으로 인한 각종 폐해를 방지할 수 없음은 물론 그 누구도 정비사업에서 가장 큰 피해자라 할 수 있는 조합원들을 대신해서 나서지 않는다는 것이다. 따라서 이러한 각종 분쟁들을 어떠한 법률과 어떠한 법리로 어떻게 해결할 수 있는가하는 점이 매우 중대한 관심사로 대두 되었고, 아울러 만일 현행법의 미비로 인하여 마땅한 법적 해결책이나 대안을 찾지 못할 경우 그 입법론적 대안이나 해결책은 어떠한 것이 있는지에 관한 것도 중대한 관심사가 되었다. 그러한 연유로 주택재개발·재건축의 각 시행단계에서 발생하는 법적 문제는 어떠한 것들이 있고 그 각 쟁점들은 무엇이고 이들 각 문제점과 쟁점들은 어떤 법규정과 어떤 법리에 의하여 어떻게 해결되고 있는지 등에 관하여 각 사건의 유형별 판례의 검토를 통하여 전반적이고 체계적인 고찰의 필요성이 있다. 그럼에도 불구하고 아직까지 정비사업의 각 시행단계별 분쟁유형의 정리 및 각 분쟁 유형에 대한 체계적인 법적 연구는 보기 드문 것이 현실이다. 따라서 본 연구에서는 정비사업의 각 시행단계에서 발생하는 법적문제 및 그 쟁점의 유형을 분류하고, 그에 따른 판례의 태도를 분석한 후 그 해결방법에 대한 새로운 대안을 찾는 것을 목적으로 한다. 주제어 : 주택재개발․재건축사업, 원주민, 재정착률, 정비조합, 정비사업전문관리업체 ABSTRACT Legal Study on Improvement Plans for the Housing Redevelopment and Reconstruction KIM, DONG-KUN Department of law Graduate School Soongsil University The inherent purpose of redevelopment & reconstruction business is to allow the residents to inhabit in an improved environment even after the housing redevelopment project is completed by improving the districts where the residential environment is inadequate and infrastructure is faulty. This is because only then we can say that living rights and natural rights of the residents in the redevelopment district have been guaranteed and legitimacy of redevelopment has been secured. For such reasons, redevelopment & reconstruction projects which had been operated through provisions scattered in former Urban Renew Law, Interim Measures for the Living Environment Improvement of urban low-income population, Accelerating Housing Law etc was integrated into Built Environment Renewal Development Act to be driven more effectively on July 1st, 2003 and in turn redevelopment & reconstruction by private organizations was able to be enlivened. Along with such changes, the Renewal Project Consulting System was implemented in order to compensate the lack of professionalism occurring during privately led redevelopment & reconstruction project and thus unprofessionalism was supplemented and project efficiency was further promoted. But due to reckless establishment of consulting offices who lacked in rebuilding experiences, side effects including not only lack of professionalism but also unintended third party interventions took place. Because of such side effects, most of the renewal projects in operation are experiencing overspending of working expenses, overuse of various lawsuits against unions and union executives. In effect, all these phenomena resulted in increase of share of the expenses and most of the establishments are suffering due to such results. Consequentially original residents get to face the situation where they have to leave their long-lived hometown because of additional share of expenses, increase in housing cost. The resulting low settlement rate of the native residents then cause the complaint that redevelopment & reconstruction projects have lost its inherent purpose and cause. As having been mentioned, frequent corruptions and conflicts have kept on taking place in relation to redevelopment & reconstruction and there seems to be quite a diversity in its patterns. The real issue here is that even though such problems have been occurring for the last several decades, they haven't yet been made better. Also the fact that act of passive spectating won't prevent any of the harmful consequences nor will anyone stand up on behalf of the union members, the biggest victims of the these situations must be acknowledged. Thus how these conflicts could be resolved with what kind of laws and legal principles has become a very important concern. At the same time, what could be the legal alternative or solution for this, should the current existing law not be adequate enough to give an appropriate solution or an alternative, has also become one of the most important issues. Due to such reasons, there is a need for an overall and systematic contemplation on what kind of legal problems there are, what is the point of conflict for each case and how these problems and conflicts are being solved currently through the method of judicial precedents by type. Yet, it is very hard to find papers that arrange problems by type nor systematic legal studies on each conflict type. Therefore the purpose of this study is first, to classify the problems and point of conflicts by type; second, to analyze the attitudes of respective precedents; then third, find a new alternative to solve the problems. Theme Words : Housing Redevelopment․Reconstruction Project, Native Residents, Resettlement Rate, Renewal Union, Renewal Project Consulting Office

韓國 茶文化의 변천과 茶陶具의 특성연구

김동근 원광대학교 대학원 2006 국내석사

航海傭船契約約款의 解釋論的 硏究 : 1994年 GENCON과 英國判例法을 中心으로

김동근 한국해양대학교 대학원 2001 국내석사

"GENCON" charter has long been used among individuals or companies as a main Voyage charter since BIMCO(The Baltic and International Maritime Conference) invented in 1922. Many of Korean shipping companies and shippers widely use the charterparty as a main charterparty. The use of "GENCON" charter is mainly for transporting grains and raw materials. the use of the charter hasn't changed but the charter itself had to make several changes in its ideas and clauses. In 1976, BIMCO made amendments for its "GENCON" charter not only because of their own necessities but because of massive changes from contemporary circumstances which are happening in the international trade. In the way of research, I interpreted the clauses in GENCON charter 1994, and then compared those clauses with the provisions in Korea commercial Law and English Laws and Cases. the clauses of "GENCON" charter could be divided into three parts : Carrier's responsibility clauses and Danger and Arbitration clauses. "Carrier" that I used in the thesis means the united concept of shipowner and charterer, I took the notion from "carrier" of Hague - Visby rules(Article 1). With interpreting the clauses, I did compare the changes in the clauses with the previous clauses and studied the influences due to the changes. I In the chapter Ⅱ, I have highlighted some legal aspects concerning Voyage charter including the differences with other charters such as Time charter and Demise charter. The biggest difference among those charters can be found through the period of charter. The period of voyage charter usually depends on the length of the voyage of a ship. whereas, other charters are mainly used more than one voyage. Sometimes more than one voyage chartering happens but it is definitely different from Time charter or Demise charter. The legal characteristics of such charterparties are construed in the implied duties of the carriers and the legal relationships between the charterparties. According to the Carrier's responsibility clauses(chapter Ⅲ), the shipowner has contractual responsibilities from preliminary voyage. the start of preliminary voyage means contract starts between parties, also charterer has responsibility to provide the ship with full and complete cargo. Like other charters, shipowner or his agent (including captain) has the duty of seaworthiness, and undertakes expressed duties and implied duties. They are found in the clauses in the chapter Ⅲ(the preamble of GENCON 1994). In the ChapterⅢ, most clauses define the duties of shipowner and charterer. Shipowner and his agent should provide the ship which is seaworthiness with the charterer. otherwise, the use of the cancelling clause may be entitle to the charterer. It is also included in implied duty for shipowners but charterer should offer full and complete cargoes. And charterers are responsible for loss and demage cause by loading and discharge. To the contrary of using Gross term in GENCON 1976, now FIO term is the only term applied to GENCON 1994, the responsibilities of charterer are more expanded than those of the former charter. Also another amended clause is about freight, In the previous GENCON, the advanced payment of freight was not accepted but, in GENCON 1994, the advanced payment of freight becomes a practice. In the Danger and Arbitration Clauses (chapter Ⅳ), There are some clauses as following : Both to Blame collision clause, General Average and New Jason clauses, General Strike clause, War clause, General Ice clauses and Governing Law and Arbitration Clauses. Not like the referred clauses above, there are mostly exception clauses for ship owner. There are also some necessities to check governing Law and Arbitration clause, so long as you use GENCON charter as a main contractual charterparty, without any doubt, should choose English Law as your governing Law. As mentioned above, I dealt with the amendments of GENCON 1994 based upon English precedents. Also I tried to point out the concerns which need revisions for future amendments compared to Korean present maritime law. At first, there are only section 782 and 798 which have just simple comments on the Inclusion of Laytime - which is one of the main grounds of conflict among parties - in Korean maritime Law. Secondly, on noticer of the readiness to discharge, there is a provision which is subject to carrier to notice the charterer for the readiness to load or discharge. However, the readiness of discharge is prepared on the captain's responsibility in practice and actually, as the role of the representative of the carrier, the captain, in practice a qualified deliverer, delivers the readiness of discharge. Therefore, the captain should be expressed as a deliverer of readiness to discharge and the deliverer of the readiness needs to be expressed as the captain. Thirdly, On the way of the readiness to discharge, there does not have reference in Korean Maritime Law but has the expression "notices without delay"(Korean Commercial code section 732 sub section 1 and section 798 subsection 1). Also In GENCON 1994, there is no expressed provision to notice the readiness to discharge, on the contrary there is an abstractual expression "notice to the designated receiver in the discharge port." But the charterparty definition provision of BIMCO 1980 regulated that "in writing" means written document, telegram, Telex, Fax etc. so the substances on the way to deliver the readiness should be expressly defined. Finally on the way of the payment of freight, for Korean maritime law has not been any provisions on the advance freight or collective freight, in practice collective freight is the principle of the payment by the undertaking characteristic of the contract of carriage and in the case of breach of contract of carriage, has regulation on the return of advance freight.(commercial code section 134). However the GENCON 1994 adopted that the principle of the payment of freight and was entitle for the parties to choose the advance freight or collective freight in real marine circumstance without changes in the clauses. Therefore Korean commercial code should be entitle for the parties to choice of payment of freight based upon the freedom of contract and maritime practice.

웹 활용 수업을 통한 수학 학습 부진아의 효율적인 수업개선 방안에 대한 연구

김동근 大邱가톨릭大學校 2005 국내석사

미계측 소유역의 유출량 산정에 관한 연구

김동근 부경대학교 2001 국내석사

동적 인체 치수와 근력의 측정 항목 선정 및 방법 정립에 관한 연구

김동근 계명대학교 2003 국내석사

21톤용 굴삭기의 전기 유량 제어 펌프에 대한 실험적 고찰

김동근 창원대학교 2016 국내석사

The electric flow control pump on the excavator engine is a key component for delivering the energy to major components. The electric flow control is a control method of discharge flow rate that related on the increasing pilot pressure as per electrical increasement of E.P.P.R Valve. Each valves are able to individual control and micro-control. It make up for the week point of increase horsepower in total horsepower and flow control. Although many time of failures are occur in the electric flow control pump test, after modify and complement the defects, it is possible to use on EC210C 21ton excavators. The obtained result from this test is able to use the development of 13, 29, 32, 45 ton pump on excavator for reference.

무선랜에서 액세스 포인트의 네트워크 정보를 이용한 개선된 핸드오프 기법

김동근 慶尙大學校 2010 국내박사

Recently, the WLAN(Wireless LAN) of IEEE 802.11 is being used as the most popularized communication protocol for supporting a Broadband Wireless Access Network. The WLAN of IEEE 802.11 has strong points such as comparatively simple protocol, low system costs and high transmission rate of maximum 54Mbps. The WLAN of IEEE 802.11 has been continuously developed to provide a high-speed data service to users in various environments including home, workplace and hot spot region, etc. Multiple APs for network connection of a fixed service area should be installed and operated for the service provision under the commercial environment. Under the environment like this, if a user receiving the service gets to do handoff from the connecting AP(Access Point) to other AP, the user becomes to require support of improved performance that doesn't have service disconnection. Therefore, it can be said that what selects better AP is requirements of the most important service. When the handoff occurs at a wireless network, the existing AP search process selects AP transmitting strong signal strength among APs by using signal strength information. But it could be a problem to judge that this is an optimal AP among several candidate APs discovered in the surrounding search process with only strength information of a physically measured signal. Because the standard of IEEE 802.11 is adopting a conflict-based MAC(Media Access Control) method like CSMA/CA, the performance of a network is much more affected by the number of node participating in channels or traffic situations, etc. than channel error information by signal strength. Under the channel environment supporting mobility like WLAN, although the strength of a received signal of surrounding AP transmits a stronger signal than other APs, this means that it is difficult to get sufficient performance guarantee if the corresponding AP is servicing nodes of more than the threshold while having a large amount of traffic load. Therefore, the node performing handoff should select AP having not only good link quality, but also proper traffic load. Accordingly, when AP is selected and decided in the handoff execution stage of IEEE 802.11, the network condition information is necessary to be considered as its criteria element. The present thesis proposes a handoff improvement scheme that select AP guaranteeing the highest performance through new handoff message exchange in the peripheral AP search stage among this handoff processes of WLAN of IEEE 802.11. This scheme presented an additional AP selection indicator and a new handoff algorithm to realize handoff guaranteeing the network performance of mobile node(MN) in a process selecting new AP. This indicator is includes a handoff cost function reflecting the network information of mobile node, and the mobile node made handoff guaranteeing the network performance using network information possible by using this. And the first simulation was carried out with the AP selection handoff scheme by network information in case of handoff by using the AP network information. As a result, When the high-speed mobile node becomes handoff, the frequent handoff of high-speed mobile node has occurred because after the high-speed mobile node connected AP, which shows improved performance during a short time, and it deviates from the handoff area. And it showed a result that lowers the overall transmission rate of mobile node receiving service from AP showing improved performance in the past. Therefore, the present thesis divided a mobile node into a high-speed mobile node and a low-speed mobile node according to the speed that the mobile node passes through the handoff area. When the handoff occurs, the high-speed mobile node selects AP by using the signal strength information, and the low-speed mobile node selects AP guaranteeing improved network performance by using network information, so the handoff scheme setting its connection was proposed. As a result, the handoff scheme could enhance average transmission rate of overall mobile nodes, and could get performance improvement effects in even a wireless network environment that users connects at the same time. In addition, it was verified through a simulation that it has significant effects in an efficient aspect of resources and network management due to dispersion of users.

치과 보철물의 완성도에 영향을 주는 의사소통 요인에 관한 연구

김동근 동덕여자대학교 2018 국내석사

Recently, medical communication between not only patients but also experts providing medical care has begun to be considered important (Hong-hui Han, 2009), and a smooth communication between medical staff members is essential to thorough medical care for patients (Jong-oh Kang et al., 2010). This is true for dental treatment, where internal communications play a key role in providing dental services successfully to satisfy patients (Yong-sun Kim et al., 2006). Thus, factors of verbal and non-verbal communication between dentists and dental technicians affecting the completeness of dental prostheses have been analyzed in this study. For this study, evaluation of the completeness of dental prostheses involving 30 dentists working in dental clinics and hospitals in Seoul, 30 patients and 30 dental technicians working in dental laboratories was conducted, with prostheses (gold crown) produced by dental technicians and completed prostheses put by dentists on each patient’s tooth from Jul. 25, 2017 to Aug. 28, 2017. A total of 60 questionnaires issued for a survey, including 30 for dentists and 30 for dental technicians, were used in the final analysis. Frequency analysis, descriptive statistics and regression analysis were carried out as measurement tools with the survey consisted of 4 questions for dentists and 6 questions for dental technicians in the area of general characteristics, 6 questions on a request for provision of materials, 6 questions on factors of a work model, 6 questions on technical factors, 7 questions on factors of a prosthesis assessment, 1 question on the way to handle an insufficient request for provision of materials, 1 question on the way to handle an insufficient work model, 1 question requested by dentists and 1 question requested by dental technicians, and all data was analyzed using SPSS V20.0 at a significance level of 5%. The results of this study are as follows. First, general characteristics were considered. In terms of gender, there were 23 male (76.7%) and 7 female (23.3%) dental technicians and 26 male (86.7%) and 4 female (13.3%) dentists. In terms of age, there were 6 dental technicians (20.0%) in their 20s, 10 (33.3%) in their 30s, 8 (26.7%) in their 40s and 6 (20.0%) over 50, while there were 10 dentists (33.3%) in their 30s, 9 (30.0%) in their 40s and 11 (36.7%) over 50. In terms of academic background, 25 dental technicians (83.3%) had graduated from vocational colleges, 3 (10.0%) had graduated from four-year universities, 2 (6.7%) was attending or had graduated from graduate schools. In terms of major, 2 dentists (6.7%) majored in oral and maxillofacial surgery, 9 (30.0%) in prosthetics, 1 (3.3%) in preventive medicine, 1 (3.3%) in orthodontics, 2 (6.7%) in preservation and 1 (3.3%) in preclinical medicine, while 9 (30.0%) had no major. The average length of dental technicians’ career was 15.8±8.7 years, while that of dentists’ career was 17.7±13.7 years. The average number of prostheses made by dental technicians was 19.9±10.85 per day, ranging from 10 to 30. Second, 25.3%(15.58) of those surveyed chose a request for provision of materials as a factor influencing, while 76.6%(15.58), three times of the former, chose a work model. In the request for provision of materials, the average completeness was 55.0%(±21.679) and the average number of items completed was 3.3(±1.512). A completeness score of a work model was 27.90±2.964 out of 30, while that of a prosthesis was 27.90±2.964 out of 35. Among the dentists surveyed, 29 (96.7%) said that they had been requested by dental technicians about a request for provision of materials or a work model, while 1 (3.3%) said that he/she had not. An impression was the most frequent content of such requests. Third, the following figures have been drawn from an analysis on the influences of a request for provision of materials, a work model and general characteristics on evaluation of the completeness of prosthesis: A request for provision of materials (t=-1.037, p=.310); a work model (t=2.777, p=.010); age (t=-1.018, p=.319). There was no significant difference among the influences of factors affecting evaluation of the completeness of prosthesis, a request for provision of materials, age, career and academic background, while the influence of a work model showed a distinctly significant difference. The following figures have been drawn from an analysis on the influence of a request for provision of materials, a work model and telephone inquiries on each of those two factors: A request for provision of materials (t=-.729, p=.473); a work model (t=1.854, p=.076); an inquiry on a request for provision of materials (t=-1.559, p=.131); an inquiry on a work model (t=-.912, p=.370). There was no significant difference among influences of those factors. In conclusion, a work model, one of the non-verbal communication factors, is more directly used in making prosthesis than verbal communication factors, and thus has more significant influence on the completeness of prostheses. Keywords: Verbal and non-verbal communication, work model, completeness of prosthesis 최근에 들어서는 환자뿐만 아니라 진료 및 의료를 제공하는 전문가들 간의 의료의사소통이 비중 있게 고려되기 시작하였고(한홍희, 2009), 진료에 있어서 환자에게 충실한 진료를 제공하기 위해서는 의료 인력간의 의사소통이 원활히 이루어져야만 할 수 있다고 하였다(강종오 등, 2010). 이는 치과진료에서도 마찬가지이며 치과 의료서비스를 보다 성공적으로 환자가 만족 할 수 있게 제공하기 위해서는 내부 의사소통이 중요한 역할을 한다(김용순 등, 2006). 따라서 본 연구에서는 치과의사와 치과기공사 간의 언어적. 비언어적 의사소통이 보철물완성도에 영향을 주는 요인에 관하여 분석하였다. 본 연구는 서울시소재 치과병, 의원에 근무하고 있는 치과의사 30명, 환자30명, 치과기공소에 근무하고 있는 치과기공사 30명을 대상으로 2017년 7월 25일부터 8월 28일까지 치과기공사가 보철물(Gold Crown)을 제작하여 치과의사가 완성된 보철물을 각각의 동일한 환자의 구강에 시적 하여 보철물 완성도를 평가하였다. 치과의사와 치과기공사를 대상으로 각각의 설문을 진행하여 치과의사 30부, 치과기공사 30부를 제작하여 응답자의 응답된 각각의 총 60부를 최종분석에 이용하였다. 측정도구는 대상자의 일반적 특성 치과의사 4문항, 치과기공사 6문항, 기공의뢰서 6문항, 작업모형 요인 6문항, 기술적 요인 6문항, 보철물 평가 요인 7문항, 기공의뢰서 불충분 처리 방법 1문항, 작업모형 불충분 처리 방법 1문항, 치과기공사로부터 문의 받은 부분 1문항, 치과기공사로부터 문의 받은 내용 1문항으로 구성하여 빈도분석, 기술통계, 회귀분석을 실시하였으며, 모든 자료는 SPSS V20.0을 사용하여 5% 유의수준에서 분석하였다. 연구의 결과는 다음과 같다. 첫째, 일반적 특성으로 성별에서 치과기공사는 남자가 23명(76.7%), 여자가 7명(23.3%). 치과의사는 남자가 26명(86.7%), 여자가 4명(13.3%)이었다. 연령에서는 치과기공사는 20대가 6명(20.0%), 30대가 10명(33.3%), 40대가 8명(26.7%), 50대 이상은 6명(20.0%)이었고. 치과의사는 30대가 10명(33.3%), 40대가 9명(30.0%), 50대 이상은 11명(36.7%)이었다. 치과기공사의 학력은 전문대졸이 25명(83.3%), 4년제 대학졸업이 3명(10.0%), 대학원 재/졸업은 2명(6.7%)이었고. 전공별로 치과의사는 구강악안면외과는 2명(6.7%), 보철과는 9명(30.0%), 예방과는 1명(3.3%), 교정과는 1명(3.3%), 보전과는 2명(6.7%), 기초과 전공은 1명(3.3%), 비전공은 9명(30.0%)이었다. 치과기공사의 평균경력은 15.8 ± 8.7년이었고, 치과의사는 17.7 ± 13.7년이었다. 치과기공사의 하루 평균 제작 보철물개수는 19.9 ± 10.85개이었고, 최소 10개에서 최대 30개 제작하였다. 둘째, 보철물완성도에 기공의뢰서가 25.3(15.58), 작업모형이 76.6(15.58)으로 작업모형이 기공의뢰서보다 3배 더 중요하게 영향을 미친다고 응답하였다. 기공의뢰서에서는 평균 완성도가 55.0%(±21.679)이었고, 평균완성 항목 수는 3.3개(±1.512)이었다. 작업모형에서의 완성도는 30점 만점에 19.9 ± 2.73이었고. 보철물완성도에서는 35점 만점에 27.90 ± 2.964이었다. 치과의사가 치과기공사로부터 기공의뢰서 및 작업모형에 관하여 문의 받은 경우는 예가 29명(96.7%), 아니오가 1명(3.3%)으로 응답하였고. 문의내용 중 인상에서 가장 많이 문의 하였다. 셋째, 보철물완성도 평가에 기공의뢰서와 작업모형과 일반적 특성이 미치는 영향은 기공의뢰서에서(t=-1.037, p=.310)으로 나타났고, 작업 모형에서(t=2.777, p=.010)으로 나타났다. 연령에서는(t=.711, p=.484)으로 나타났고, 경력에서는(t=-1.018, p=.319)으로 나타났다. 보철물완성도 평가에 영향을 미치는 요인 중 기공의뢰서, 연령, 경력, 학력에서는 유의한 차이는 나타나지 않았으나, 작업모형에서는 유의한 차이를 높게 나타났다. 보철물완성도 평가에 기공의뢰서와 작업모형과 각각의 전화문의 여부가 미치는 영향은 기공의뢰서에서(t=-.729, p=.473)으로 나타났고, 작업 모형에서(t=1.854, p=.076)으로 나타났다. 기공의뢰서 전화문의에서는(t=-1.559, p=.131)으로 나타났고, 작업모형 전화문의에서는(t=-.912, p=.370)으로 나타났으나, 유의한 차이는 나타나지 않았다. 본 연구의 결론은 보철물을 제작하는데 있어서 언어적 의사소통 보다 비언어적 의사소통인 작업모형이 직접적으로 이용되기 때문에 보철물완성도에 많은 영향을 준 것으로 나타났다. 핵심어: 언어적. 비언어적 의사소통, 작업모형, 보철물완성도

재래시장 이용자의 선택속성이 선호와 재방문에 미치는 영향 : 관광객과 제주 지역주민을 대상으로

김동근 제주대학교 경영대학원 2010 국내석사

재래시장은 상인의 고령화로 경영혁신 및 마케팅능력 등 경영관련 능력이 부족하고, 시장 구성 인원이라 볼 수 있는 이해관계자들 간의 입장에 따라 이해관계가 달라 구성원의 통일된 의사결정에 어려움이 많을 뿐 아니라 효율적인 운영이 어렵다. 그리고, 대형할인마트, 백화점의 등장과 더불어 이들의 서비스능력, 상품기획, 관리능력 등의 모든 면에서 뒤처지며 소비자의 소비패턴, 편의성 추구 등 소비자의 욕구변화에 신속하게 대응하지 못하고 있다는 지적이 있다. 이에 본 연구는 제주지역 재래시장에 대해 이용자들의 선택속성과 이용형태를 구조적으로 파악함과 동시에 재래시장 선호도, 행동이 어떻게 영향을 미치는 가를 살펴보고, 이러한 과정에서 인구통계적 특성에 따라 어떻게 다르게 나타나는 지를 살펴봄으로써 경쟁력을 갖출 수 있는 방안을 마련하고자 하였다. 이러한 분석결과를 정리하면 다음과 같다. 첫째, 인구통계학적 특성에 따라 재래시장 선택속성에는 차이가 있을 것이다라는 가설은 성별에 따라 선택속성에는 차이가 없다는 결과가 나왔으며, 정보획득시간에 따라서는 차이가 있는 것으로 나왔는데 30분 이상 정보획득에 관여한 이들이 30분 미만으로 관여한 이들보다는 선택속성에 있어서 높은 값을 보이고 있었다. 연령에 따른 재래시장 선택속성의 차이를 보면 판매원서비스ㆍ매장분위기, 상품품질에 있어서 차이가 있는 것으로 나타났으며, 상품품질에 있어서 30대가 높은 값을 보이고 있으며, 사후검증을 통해서 살펴본 결과로는 이용편의성, 가격할인에 있어서는 60대 이상이 선택속성 중요도에 높은 값을 보이고 있었다. 이는 재래시장 고객층의 선택속성 중요도를 잘 파악할 수 있는 부분이며, 특히 향후 미래고객이라 할 수 있는 젊은 층의 선택속성에 있어서 부족한 부분을 파악하여 활성화방안을 마련해야 할 것이다. 동행인에 따른 재래시장 선택속성 차이를 살펴보면 이용편의성, 판매원서비스ㆍ매장분위기, 상품품질에 있어서 차이가 있는 것으로 나타났으며, 이용편의성에 있어서는 친구들과 동행하는 이들이 가장 높은 값을 보였으며, 판매원서비스ㆍ매장분위기, 상품품질에 있어서는 직장동료가 가장 높은 중요 선호도값을 나타냈다. 교통수단에 따른 재래시장 선택속성 차이를 살펴보면 이용편의성, 판매원서비스ㆍ매장분위기, 가격할인에 있어서 차이가 있는 것으로 나타났다. 이 중에서 판매원서비스ㆍ매장분위기는 여행사버스를 이용한 이들이 가장 높은 값을 보였으며, 가격할인요인에 있어서는 렌터카 이용객들이 가장 높은 값을 보이고 있었다. 이는 현재 재래시장을 이용하는 이들이 보다 많은 체류시간과 선택속성의 중요도를 높이기 위해서는 대형마트와 같은 편리한 주차공간 시설이 필요하다고 사료된다. 둘째, 지역주민과 관광객의 선택속성 차이를 살펴본 결과로는 지역주민보다는 관광객들이 선택속성, 선호도, 행동에 있어서 보다 높은 값들을 보이고 있다. 마지막으로 재래시장 선호도는 행동에 영향을 미칠 것이다라는 가설은 전반적 선호도가 만족에 영향을 주며, 제품별 중에는 식품구매 선호도가 만족에 영향을 준다는 결과가 나왔다. 전반적 선호도는 재방문의도에 영향을 주며, 식품구매 선호도와 생필품 선호도 또한 재방문의도에 영향을 미친다라는 결과를 보여주고 있다. 또한 전반적 선호도, 식품구매, 생필품 선호도는 추천에 영향을 미치며, 이용하지 않겠다와 다른 시장으로의 전환에는 영향을 주지 않는 것으로 나왔다. 이는 대체적으로 동문재래시장이 다루고 있는 대부분의 제품이 의류나 가전제품에 비해 전반적으로 식품, 생필품 위주로 되어 있는 점을 감안해 보았을 때 이런 결과가 나오지 않았나라고 사료되며, 고객의 선호도를 보면 식품, 생필품 선호에 있어서 높은 값을 보이고 있는 점에서 보충적인 설명이 가능하다. 이상으로 기존의 재래시장이 가지고 있는 이미지의 전환만이 재래시장이 점포로써 살아남을 수 있음을 말해주고 있다. 재래시장은 주차공간 확보, 쇼핑환경의 쾌적성, 현대적인 이미지 창출, 복합문화공간 창출, 지역 향토 정취를 맛볼 수 있는 공간 등을 위해 더 다각적이고 효과적인 개성방안을 마련하고 실행해야 한다. 이에 영세상인들을 대상으로 국가나 자치단체의 지원이 절실하다. 이러한 재래시장의 대대적인 보수를 적극 지원하여 쾌적한 환경으로 많은 소비자들을 이끌어 낼 수 있어야 한다. 또한 재래시장의 경우 기존 연구들을 살펴보았을 때 가격만족도에서 경쟁력이 있는 것으로 나타났으므로 이를 적극적으로 활용하는 것 또한 재래시장의 활성화방안에 도움이 될 것으로 판단된다. Traditional market is the first place to the public for buying various grocery until 1980's in Korea. However, a few change of social atmosphere such as appearance of large discount store and increase of working women was a cause of the decline traditional markets customers. The purpose of this study is to find the reason why customer didn't visit the traditional market on analyzing the choice attribute and type in use and to make an alternative plans. For specific aims are as follows. First, it is to grasp the choice attribute of traditional market and customers' evaluation factors of preference by literature reviews. Second, it is analyzed into the impact of the choice attribute of traditional market to behavior and the process affected on customer's preference by choice attribute. Third, preference and behavior are inspected by research model to examine traditional market customer's behavior. Finally, the core strategy for traditional markets are developed by comparing a difference of perception between residence and tourists. For the empirical study, literature reviews were operated about the theories of traditional market, consumer behavior, choice attribute and preference. The theoretical model of customer behavior was appealed consecutive steps of decision making through the relationship with input and output variables. At the study of the customer's traditional market choice and preference, the improvement of physical features as the customer demands would be affected to the satisfactions and choice attribute. Research model and hypothesis were established and a data for this was collected from Dong-Mun market which is famous in Jeju area from July 13th to 26th, 2009. The questionnaire survey was conducted to residence and tourists in 2 times. Finally, 224 questionnaires were used for the analysis. As for the analysis method, statistics package program was employed and also regression analysis and t-test were used for the statistical analysis. Both reliability and validity were conducted for the valuables on this study. The results showed that it was partially significant on most hypothesis. However, Overall preference of traditional market was not affected to the switching intentions. The implication which can be drawn from the results were these. First, enlargement of parking space for customers, improvement of shopping environment, creation of complex space for culture and formation of modern image are needed to activate traditional market. Second, retailers in market should increase their ability through the development of education program and operation of service program. Furthermore, the resources of local cultures are added to the traditional market for attracting to the customers. Due to conducted this survey in Jeju area, it would not be generalized. Certainly, the present paper was limited in scope. Further studies on different large scale assessments are needed.