內部從事員의 視覺에서 본 郵政事業經營體制 改編方案에 대한 硏究 - 郵政事業本部 職員을 中心으로 - = A study of the options for restructuring the Korean Postal Business Systems -Viewed from the Employee's Perspective-

다국어 초록 (Multilingual Abstract)

Since the Korea Post system laid under government and given managerial responsibility set sail on July. 1st. 2000, the service paradigm was changed the common benefit and generality into the entrepreneurial and business benefit.
However, these changes have contained numerous problems. This research is to present that the official and systematic satisfaction degree of the employee occupied with the Korea Post which system was passed a point of a lapse of five years has been surveyed and preference system by the postal employees has been questioned and the desirable business model for postal service has been suggested.
In accordance with the question, the desirable model for the postal service will be suggested on this thesis.
In summery as a result of the research,
Firstly, maintenance of the present system marked below two average point all of the fields. Accordingly the employees prefer reorganization to maintenance of system. for example, public company is 35.9%, agency 34.2%, central government 18.2%.
Secondly, the lower official and systematic satisfaction degree, the higher needs of reorganized system. The systematic satisfaction degree decreases privileged, administrative, technical officials sequently.
However, needs of reorganized system decline administrative 39.2%, technical 26.3%, privileged 14.3%.
Thirdly, long term incumbents who occupied more than 20 years prefer the public company. The proportion in accordance with working term reveals that more than 20 years is 40.3%, less than 10 years 38.4%, between 10 and 20 years 29.2%. Remarkably, the short term employees less than 10 years prefer the public company.
Finally, viewing of the systematic reference, the types of public company marked 35.9% and central government revealed 34.2% similarly. It shows the necessary of investigation in due time for reorganization.
As a result of verification, the reorganization and systematic changes doesn't be promoted without the employee's opinion. All of the reorganization and systematic changes try to find a solution through the communication, agreement, negotiation with the labor unionists, privileged staffs, administrative officials.

목차 (Table of Contents)

• 目次
• 제1장 序論 = 1
• 제1절 硏究目的 = 1
• 제2절 硏究範圍 및 方法 = 2
• 1. 硏究의 範圍 = 2
• 2. 硏究方法 = 4
• 제2장 經營體制의 理論的 背景과 分析의 틀 = 5
• 제1절 공기업의 經營體制類型에 관한 理論 = 5
• 1. 體制類型別 特性 = 5
• 2. 體制類型間의 選好論爭 = 16
• 제2절 경영체제 類型別 分析 = 20
• 1. 體制轉換 移行類型 = 20
• 2. 經營體制類型別 準據 模型 = 22
• 제3절 經營體制 分析의 틀 = 24
• 1. 정책결정방향 = 25
• 2. 정책형성과정 = 25
• 제3장 郵政事業의 經營體制 改編 代案分析 = 27
• 제1절 유사한 公企業 經營體制 轉換事例 = 27
• 1. 한국철도공사 = 28
• 2. 한국통신공사 = 29
• 3. 한국담배인삼공사 = 31
• 제2절 선진우정청의 環境變化 戰略 = 33
• 1. 선진우정청의 對應形態 = 33
• 2. 海外事例分析및 시사점 = 41
• 제3절 한국우정사업의 현황 및 문제점 = 42
• 1. 한국우정사업의 현황 = 43
• 2. 한국우정사업의 問題點 = 53
• 제4장 經營體制 選好度 調査 및 戰略的 改編方案 = 60
• 제1절 調査設計 = 60
• 1. 설문지 設計 = 60
• 2. 調査對象 選定 및 標本抽出方法 = 62
• 제 2절 조사결과 분석 및 논의 = 63
• 1. 설문의 신뢰도 = 63
• 2. 설문분석 = 64
• 3. 논의 = 76
• 제3절 經營體制 改編 代案 探索 = 77
• 1. 價値衝突 = 78
• 2. 經營體制의 戰略的 改編方案 = 78
• 제5장 結論 = 84
• 제1절 연구결과의 要約 = 84
• 제2절 向後課題 = 85
• 參考文獻 = 88
• 부록 : 조사설문지 = 91
• Abstract = 97