With the recent vitalization of mobile application that could be conveniently used anytime and anywhere in the smartphone popularization era, the applications providing the personalized service are continuously appearing. To provide the personalized s...
With the recent vitalization of mobile application that could be conveniently used anytime and anywhere in the smartphone popularization era, the applications providing the personalized service are continuously appearing. To provide the personalized service, the collection of users’ information is essential. Even though such newly-appearing applications are adjusting themselves to the interface suitable for the mobile environment, still, it is required to improve the detailed input form for data collection. Also, it is rare to find the researches on the input form of the concrete mobile environment.
Thus, this study aims to verify that the guidelines have a positive impact on users by producing a prototype based on the input form items of the existing application after suggesting the mobile form guidelines that could be reflected in the planning/development of personalized service. The research process is as follows.
First, in the results of understanding the characteristics of mobile interface and mobile form through literature study, the importance of mobile form design could be realized as there were lots of differences from PC environment. Thus, the mobile form-relevant guidelines by a foreign UX expert were researched and summarized.
Second, through the preliminary survey, the perception and needs of users of domestic employment portal application providing the personalized service could be understood. In the results of analysis, the necessity of the improvement of input form could be reconsidered. Also, the researched guidelines were modified/complemented through the verification by experts.
Third, the opportunity elements were drawn through the analysis of guidelines by selecting the cases of domestic employment portal application. Also, after analyzing the cases of foreign application providing the personalized service, based on the characteristics, the final guidelines were drawn.
Fourth, in order to verify the actual effectiveness of the mobile form guidelines after producing a prototype reflecting the final guidelines based on the input form items of the existing service, the usability evaluation was conducted. In the results, the input form reflecting the guidelines received the positive evaluation of not giving any pressure to users. After that, the prototype was improved by reflecting the opinions shown in the evaluation.
The ultimate purpose of this study is to draw the satisfaction as the personalized service users receive the suitable recommendation information. The significance of this study is to induce users to complete the input procedure without feeling pressure.