This study investigates the impact of Human-Computer Interaction experience (HCI EXP) on residents intention to borrow from community libraries by HCI. Examining factors like Connectivity, Responsiveness, and Controllability, our findings reveal posit...
This study investigates the impact of Human-Computer Interaction experience (HCI EXP) on residents intention to borrow from community libraries by HCI. Examining factors like Connectivity, Responsiveness, and Controllability, our findings reveal positive associations. However, the study suggests that the research on residents borrowing intention in HCI models is insufficient and calls for further exploration, incorporating qualitative methods. As community libraries evolve into intelligent hubs, the government and community managers should prioritize enhancing HCI experiences, emphasizing Connectivity(CON), Responsiveness(RSP), and Controllability(CTL), thus advancing smart public cultural services in the era of intelligent cities.