전화상담 추후관리가 체외충격파 쇄석술 환자의 치료지시이행에 미치는 영향 = The Effect of a Telephone Call Follow-up on the Compliance for Patients with Extra Coporeal Shock Wave Lithotripsy

다국어 초록 (Multilingual Abstract)

The purpose of this study was to identify the effect of telephone call follow-up on the compliance for the patients with extra coporeal shock wave lithotripsy and then to use it as the basic data of nursing intervention to progress the compliance and care satisfaction in the outpatient procedures.
The research design was a nonequivalent control group post-test design. The data were collected from May 21 to September 15, 2003. The data was analyzed using descriptive statistics, x^2-test, t-test, one-way ANOVA.
The results of this study were as follows ;
1. It was accepted that the experimental group who received the telephone call follow-up will have a higher level of the compliance than the control group who did not receive the telephone call follow-up.
2. It was accepted that the experimental group who received the telephone call follow-up will have a higher level of the care satisfaction than the control group who did not receive the telephone call follow-up.
The care satisfaction was divided and analyzed into the two areas with caring subscale and teaching subscale. The results show that the experimental group in both areas have a higher level of the care satis- faction than the control group especially there is all the difference between the experimental group and the control group in the teaching subscale rather than in the caring subscale.
The telephone call follow-up increases the compliance and the care satisfaction, and the above findings show that the telephone call follow-up is the effective nursing intervention plan to increase the care satisfaction for the teaching subscale of, especially, the outpatient procedures.