Dramatical changes are occurred in communication and work environment due to the smartphones for the past 5 years. The major usage pattern of smartphone is turned to change from text messages and voice calls to mobile applications that provide useful ...
Dramatical changes are occurred in communication and work environment due to the smartphones for the past 5 years. The major usage pattern of smartphone is turned to change from text messages and voice calls to mobile applications that provide useful informations. Social network also becomes very popular word in mobile communications. A mobile application(app) is a software application designed to run on smartphones, tablet computers and other mobile devices. Two thirds of these apps are replaced very frequently, but 7 apps have consistently used for more than one year on the average. So, this research focused on the why these apps are used continually without replacing and what natures of these apps will encourages continual usage. For these research backgrounds, this study extracted technology acceptance and quality factors from D&M model of information system success and Technology Acceptance Theory. We found that net benefit is the most important factor that makes apps to be used continually.