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      브랜드 애착과 지각된 심미성이 새로운 스마트폰에 대한 구매의도에 미치는 효과 = Effects of Brand Attachment and Perceived Aesthetic on Intention to Purchase New Smartphone

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      https://www.riss.kr/link?id=A100272430

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      다국어 초록 (Multilingual Abstract)

      Consumer’s switching behavior from incumbent smartphone to new one can be explained by not merely rational assessment but also affective aspects like aesthetic or pleasure and emotional points like attachment. but, in information system field, resea...

      Consumer’s switching behavior from incumbent smartphone to new one can be explained by not merely rational assessment but also affective aspects like aesthetic or pleasure and emotional points like attachment. but, in information system field, researches on affective·emotional factors relatively were insufficient and researches which focus on the perspective of the consumer were more scarcity. consumer’s attachment to current smartphone brand and perceived aesthetic on new one would influence rational evaluation to switch or not. Therefore, this study investigates relationship between emotional factors on current smartphone and assessment of new one, in turn, we empirically analyzes purchase intention of the consumer. In order to prove the validity of the hypotheses, this study was applied longitudinal study and then conduct a survey of 212 smartphone users. The analysis results by Partial Least Square (PLS) approach showed that all hypotheses in this study were statistically supported.

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      참고문헌 (Reference)

      1 엠브레인트렌드모니터, "스마트폰 활용도 관련조사" 2012

      2 김상현, "소셜집단특성이 소셜커머스 재구매의도에 미치는 영향과 실용적 가치의 조절효과" 한국정보시스템학회 22 (22): 1-24, 2013

      3 서현식, "반강제적 환경에서 정보시스템 의존에 미치는 영향요인 연구: 공공기관 KMS 활용 사례와 전환비용의 매개적 역할을 중심으로" 한국정보시스템학회 21 (21): 45-71, 2012

      4 권순재, "모바일 휴대용 단말기의 지속적 이용에 있어서 기기애착 개념의 역할에 관한 연구" 한국정보시스템학회 18 (18): 27-46, 2009

      5 정원진, "모바일 쇼핑몰의 지각된 정보품질이 스마트폰 사용자의 쇼핑몰 사용의도에 미치는 영향" 한국정보시스템학회 21 (21): 71-97, 2012

      6 Hassenzahl, M., "unology: From Usability to Enjoyment" Kluwer Academic Publishers 2003

      7 Rindova, V. P., "When is a new thing a good thing? Technological change, product form design, and perceptions of value for product innovations" 18 : 217-232, 2007

      8 Swaminathan, V., "When Brand Personality Matters : The Moderating Role of Attachment Styles" 35 (35): 985-1002, 2009

      9 Tractinsky, N., "What is Beautiful is Usable" 13 : 127-145, 2000

      10 Lindgaard, G., "What Is This Evasive Beast We Call User Satisfaction?" 15 (15): 429-452, 2003

      1 엠브레인트렌드모니터, "스마트폰 활용도 관련조사" 2012

      2 김상현, "소셜집단특성이 소셜커머스 재구매의도에 미치는 영향과 실용적 가치의 조절효과" 한국정보시스템학회 22 (22): 1-24, 2013

      3 서현식, "반강제적 환경에서 정보시스템 의존에 미치는 영향요인 연구: 공공기관 KMS 활용 사례와 전환비용의 매개적 역할을 중심으로" 한국정보시스템학회 21 (21): 45-71, 2012

      4 권순재, "모바일 휴대용 단말기의 지속적 이용에 있어서 기기애착 개념의 역할에 관한 연구" 한국정보시스템학회 18 (18): 27-46, 2009

      5 정원진, "모바일 쇼핑몰의 지각된 정보품질이 스마트폰 사용자의 쇼핑몰 사용의도에 미치는 영향" 한국정보시스템학회 21 (21): 71-97, 2012

      6 Hassenzahl, M., "unology: From Usability to Enjoyment" Kluwer Academic Publishers 2003

      7 Rindova, V. P., "When is a new thing a good thing? Technological change, product form design, and perceptions of value for product innovations" 18 : 217-232, 2007

      8 Swaminathan, V., "When Brand Personality Matters : The Moderating Role of Attachment Styles" 35 (35): 985-1002, 2009

      9 Tractinsky, N., "What is Beautiful is Usable" 13 : 127-145, 2000

      10 Lindgaard, G., "What Is This Evasive Beast We Call User Satisfaction?" 15 (15): 429-452, 2003

      11 Tractinsky, N., "Using Ratings and Response Latencies to Evaluate the Consistency of Immediate Aesthetic Perceptions of Web Pages" Department of Information Systems Engineering, Ben-Gurion University of the Negev 2004

      12 Tractinsky, N., "Toward the Study of Aesthetics in Information Technology" 2004

      13 Thomson, M., "The Ties that Bind : Measuring the Strength of Consumer's Emotinal Attachments to Brand" 15 (15): 77-91, 2005

      14 Hassenzahl, M, "The Interplay of Beauty, Goodness and Usability in Interactive Products" 19 (19): 2004

      15 Hassenzahl, M, "The Inference of Perceived Usability From Beauty" 25 (25): 235-260, 2010

      16 Putzer, G. J., "The Effects of Innovation Factors on Smartphone Adoption among Nurses in Community Hospitals" Perspectives in Health Information Management 7:1b-, 2010

      17 Wold, H., "System Under Indirect Observations: Part 2" North-Holland 1982

      18 Samuelson, W., "Status Quo Bias in Decision Making" 1 : 7-59, 1988

      19 Shin, D. H., "Smartphones as Smart Pedagogical Tools : Implications for Smartphones as U-learning Devices" 27 : 2207-2214, 2011

      20 Polites, G.L., "Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance" 36 (36): 21-42, 2012

      21 Bloch, P. H., "Seeking the Ideal Form : Product Design and Consumer Response" 59 (59): 16-29, 1995

      22 Holak, S. L., "Purchase Intentions and the Dimensions of Innovation : An Exploratory Model" 7 (7): 59-73, 1990

      23 Davis, F. D., "Perceived Usefulness, Perceived Ease of Use, and Use Acceptance of Information Technology" 13 (13): 319-340, 1989

      24 Ray, S., "Online Users'Switching Costs : Their Nature and Formation" 23 (23): 197-213, 2012

      25 Kim, S. H., "Moderating effects of Job Relevance and Experience on Mobile Wireless Technology Acceptance: Adoption of a Smartphone by Individuals" 45 (45): 387-393,

      26 Kim, H. -W., "Investigating User Resistance to Information Systems Implementation : A Status Quo Bias Perspective" 33 (33): 567-582, 2009

      27 McCullough, E., "Interpersonal Forgiving in Close Relationships : Ⅱ. Theoretical Elaboration and Measurement" 75 (75): 1588-1603, 1998

      28 Angeli, A. D., "Interaction, Usability and sthetics:What Influences Users’' Preferences?" ACM Press 271-280, 2006

      29 Pitchayadejanant, K., "Intention to Use of Smartphone in Bangkok Extended UTAUT Model by Perceived Value" 160-172, 2011

      30 Hassenzahl, M., "How Motivational Orientation Influences the Evaluation and Choice of Hedonic and Pragmatic Interactive Products : The Role of Regulatory Focus" 20 : 473-479, 2008

      31 Helander, M. G., "Handbook on Human Factors and Ergonomics" Wiley 543-572, 2012

      32 Bearden, W. O., "Handbook of Marketing Scales: Multi-item Measures for Marketing and Consumer Behavior Research" Sage 1993

      33 Hyers, K., "Global Smartphone User Penetration Forecast by 88 Countries: 2007 to 2017" Strategy Analytics 2013

      34 Chin, W. W., "Frequently Asked Questions- Patial Least Squares & PLS-Graph"

      35 Park, N., "Factors Influencing Smartphone Use and Dependency in South Korea" 29 (29): 1763-1770,

      36 Negahban, A., "Factors Affecting Individual’s Intention to Purchase Smartphones from Technology Adoption and Technology Dependence Perspectives"

      37 Tzou, R. C., "Exploring The Emotional, Aesthetic, and Ergonomic Facets of Innovative Product on Fashion Technology Acceptance Model" 28 (28): 311-322, 2009

      38 Joo, J., "Exploring Koreans’Smartphone Usage : An integrated model of the technology acceptance model and uses and gratifications theory" 29 (29): 2512-2518, 2013

      39 Norman, D. A., "Emotional Design: Why We Love (or Hate) Everyday Things" Basic books 2004

      40 Dodds, W. B., "Effects of Price, Brand, and Store Information on Buyers" 28 (28): 307-319, 1991

      41 Ben-Bassat, T., "Economic and Subjective Measures of the Perceived Value of Aesthetics and Usability" 13 (13): 210-234, 2006

      42 Kim, J., "Designing Emotionally Evocative Homepages : An Empirical Study of the Quantitative Relations Between Design Factors And Emotional Dimensions" 59 : 899-940, 2003

      43 Szymanski, D. M., "Customer Satisfaction: A Meta-analysis of the Empirical Evidence" 29 (29): 16-35, 2001

      44 Venkatesh, V., "Consumer Acceptance and Use of Information Technology : Extending The Unified Theory of Acceptance and Use of Technology" 36 (36): 157-158, 2012

      45 Bojei, J., "Brand Equity and Current Use as the New Horizon for Repurchase of Smartphone" 13 (13): 33-48, 2012

      46 Park, C.W., "Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiaion of Two Critical Brand Equity Drivers" 74 : 1-17, 2010

      47 Fishbein, M., "Belief, Predicting and Changing Behavior: an Introduction to Theory and Research" Addison-Wesley 1975

      48 Fishbein, M., "Belief, Predicting and Changing Behavior-the Reasoned Action Approach" Psychology Press 2010

      49 Lavie, T., "Assessing Dimensions of Perceived Visual Aesthetics of Web Sites" 60 : 269-298, 2004

      50 Kurosu, M., "Apparent Usability vs. Inherent Usability" 292-293, 1995

      51 Kang, Y. M., "Analysis of Factors Affecting the Adoption of Smartphones" 919-925, 2011

      52 Schenkman, B. N., "Aesthetics and Preferences of Web Pages" 19 (19): 367-377, 2000

      53 Tractinsky, N., "Aesthetics and Apparent Usability: Empirically Assessing Cultural and Methodological Issues" ACM Press 115-122, 1997

      54 Park, Y., "Acceptance and Adoption of the Innovative Use of Smartphone" 107 (107): 1349-1365, 2007

      55 Festinger, L., "A Theory of Cognitive Dissonance" Stanford University Press 1957

      56 Pimentel, R. W., "A Model for Consumer Devotion: Affective Commitment with Proactive Sustaning Behaviors" 2004 : 5-,

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