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RISS 인기검색어
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- 저자 : 한순례(Soon Rye Han) (검색결과 2 건)
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한순례(Soon Rye Han),정연수(Yonsoo Chung) 한국청정기술학회 2008 청정기술 Vol.14 No.2
천연가스로부터 합성가스를 거쳐 제조되는 디메틸에테르가 디젤 대체연료로서 가지는 환경적 가치를 평가하기 위하여 전과정평가를 실시하였다. 전과정평가를 위한 시스템 경계 안에는 디젤과 디메틸에테르 두 물질에 대한 원료 물질의 획득부터 연소를 통한 최종 소비까지의 과정이 포함되었다. 디젤과 디메틸에테르 각각에 대한 목록분석을 실시한 결과 천연자원의 소모와 대기오염물질의 배출이 두 물질과 관련된 가장 중요한 환경오염인자라는 것을 알 수 있었다. 두 물질에 대한 영향평가의 결과로부터 인간의 건강과 생태계 보전이라는 측면에서는 디메틸에테르가 환경적으로 우수하지만 천연자원의 고갈이라는 측면에서는 디젤이 보다 우수함을 알 수 있었다. 목록분석과 영향평가의 결과를 바탕으로 디젤 대체연료로서 디메틸에테르가 가지는 환경적 가치를 제고하기 위한 방안을 제시하였다. Life cycle assessment was carried out to evaluate the environmental values of dimethylas a diesel alternative fuel with the assumption of dimethyl ether production from natural gas via synthesis gas. The whole life cycles from raw material acquisitions to the final usages of diesel and dimethyl ether were involved in the assessment. Inventory analysis showed that the most significant environmental impacts came from resource depletions and air emissions. Impact assessment revealed that dimethyl ether was environmentally better in the aspect of human health and ecosystem quality but worse in resource depletions compared with diesel fuel. Suggestions for environmental improvement of dimethyl ether as a diesel alternative fuel were prepared based on the assessment results.
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한복 샵 매니저의 고객응대 방법과 고객 반응에 대한 질적 연구
한순례(Soon rye, Han),이병화(Byoung hwa, Lee) 아시아민족조형학회 2015 아시아민족조형학보 Vol.16 No.-
This study intends to suggest a manual to take a comparative advantage and provide quality service delivery through a qualitative research on proper communication and sales strategies depending on different situations and propensity of customers and a field observation on how the response of customers are differentiated according to different communication strategies used by shop managers. Qualitative method was the major research method. However, quantitative research method was also utilized in order to complement the factors that would not clearly checked or answered during qualitative research and other time elements. Analysis of data was conducted through frequency analysis of quantitative survey results. Qualitative research was processed by comprehensively analyzing the recorded consulting conversation of the customers and shop managers. As a result, I discovered that customers tend to follow managers" recommendations. Thus professionalism of managers at Hanbok shops is imperative in terms of advocating the values of Hanbok as practical and convenient everyday clothing. In addition, the significance of systematic training should be also emphasized to educate shop managers proper sales strategies. Furthermore, shop managers themselves have to reflect how they would be seen by customers and contemplate better communication strategies with newer service and visions to satisfy customers. Marketing strategies, which were considered to being utilized only in the contemporary fashion field, should be exploited in Hanbok shops as well. By doing this, it would be possible to build firm relationship with customers as well as creating more customers.
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