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송병준 성균관대학교 행정대학원 2004 국내석사
This reseach wished to grasp characteristic of the relation type using model of actual proof analysis whether have preserved what kind of relation ship between government and NGO within administration for consumer on the basis of existent theoretical examination about administration for consumer. The frame of the actual proof analysis for reseach was setted up consumer group and government relation as Subsumption/Accommodative relation, Competition/Oppositional relation, and the Partner ship/Cooperative relation. Subsumption/Accommodative relation means the occasion that government and consumer group accept other person's claim actively. Concretely, the consumer group's consumer consultation, consumer education, prices of commodities' observation business achieved by governmental financial or manpower were analyzed on Subsumption/Accommodative relation. Competition/Oppositional relation means consumer group's activity that criticized and resisted in governmental policy or wielding authority. Resistance, protestation, improvement, correction request, enforcement pressing or proposed conformation was analyzed by Competition/Oppositional relations about consumer group's governmental measure. Partnership/Cooperative relationship means that consumer group's support to governmental measure When they were welded organically. Targets of actual proof analysis were main business example that written in each consumer group's internet homepage and consumer group's business which written in monthly publication 'Consumer'(from January ∼ February issue of 2001 to October, 2003) and consumer group's consumer consultation result, governmental consumer group education support results etc.. It is as follows when we look into reseach result simplicity. First, the business number of item that totalized by Subsumption/Accommodative relation are all 9 items, and all of these are about prices of commodities's observation. Second, business which totalized by Competition/Oppositional relation are 17 items about safety, 30 items about observation, informational offer in connection with 26 items, total 73 items are. Third, partner ship/Cooperational relationship are all 3 items, 1 item about observation, informational offer in connection with 2 items. The characteristic point of consumer group and government relation which appeared in this analysis result is shown Competition/Oppositional c relationships such as opposition, protestation, enforcement pressing, correction request, suggestion, etc.. When examined analysis contents in detail, Subsumption/Accommodative relation is not more in 9 items only but in terms of consumer consultation business settled by consumer group's main business, they were depending very on governmental granting of subsidies. Therefore Subsumption/Accommodative relation is consiquence fator of this analysis. But, Partner ship/Cooperational is shown that governmental relation is made extremely circumscriptively being not more in 3 items only. But, it can be interpreted substantially that Partner ship/Cooperational relationship is a sufficient factor because Ministry of Finance and Economy, Fair Trade Commission,and Korea Consumer Protection Board are supplied governmental manpower for conduct business These day, Relationship between government and NGO is changing rapidly in sympathy with society change which is strengthened of NGO's status from grade of authoritative relation(hierarchy) to business relations (market), as a result, mutual benefits cooperational relation(network) will be shown. Therefore, the Future civil/governmental relation model may be settled perfectly when co-operative and supplment relation is created. According to this statement person's administration for consumer experience, relation model of government and consumer group need to consider the following. First, because administration for consumer is for national service administration, access and selection should be easy and convenient in situation of people and consumer. It is desirable that consumer group conducts administration for consumer business beside government from this point of veiw. Second, ultimate purpose of administration for consumer is consumer problems' solution. The most desirable thing when government performs administration for consumer is creating an atmosphere to secure consumer's right for not consumer group but also sovereignty's guarantee of consumer, businessman through inducing of businessman's participation. For this, the consumer and businessman who have antagonistic relationships each other need to be able to control and supplement, and It needs to be able to be proper and operate efficiently for consumer administration function of government.